How To Find GoTv IUC Number Or Smart Card Number

GoTv IUC Number and GoTv Smart Card Number are two terms used to describe a 10 digits unique number assigned to a GOtv account and a decoder.

These unique numbers can be used to manage your account, that’s not all, it’s just like Identity to you.

Whenever you contact GoTv Customer Care they will certainly ask you about these numbers, without the IUC Number the support team may not be able to recognise your account.

At this point you should realise that the GoTv Smart Card Number is something that should be kept secretly and never share it with anyone you didn’t trust.

It’s very important for every customer to know these vital numbers, it will be needed every time you want to access The GoTv Self Service.

How To Find GoTv Smart Card Number?

Basically there are two ways to find your GoTv smart card number. Most times you don’t even need anyone’s help to retrieve it even after forgetting it.

1. Using GoTv Decoder

  • Press the MENU button on your remote.
  • Move to the Information Central.
  • You will find your IUC number at the top-left corner of the screen.

2. Using the GOtv website or app online

Make sure you are online and connected to the internet

  • Sign in to your GOtv account.
  • Click on your profile picture.
  • Select My Account.
  • You will find your IUC number under Decoder Details.

How To Know GoTv ICU Number?

Knowing a IUC Number or GoTv Smart Card Number is not something that you should struggled for.

You can easily find it, this could be both online and offline.

These are the simple manual steps you need to follow to get your smartcard number with example of how it looks.

  • You are advised to switch off your Gotv Decoder, don’t move to the next step if this is not done properly.
  • You will see the Power Cable, just unplug it
  • If there is no sticker at the top of the Decoder turn it upside down
  • Look at it very well, you will see either red of white sticker, what’s important is what’s written in the sticker
  • In the sticker you will find your GoTv Smart Card Number or IUC Number, here is an example of how it looks; SC/IUC 802738484


These numbers are called IUC Number or Smartcard Number, write them down and keep them in a safe place.

What can you do with GoTv Smart Card Number?

There are alot of things you can do with your GoTv Smart Card Number, all of them are very important for your satisfaction and verification of your standard as a customer.

  • Troubleshoot problems you are experiencing
  • Upgrading Package from Smallie To GoTv Max or any other package
  • Reporting lost or stolen decoder
  • Access to GoTv Self Service platform where you can find your account information.

Those who have forgotten their IUC Number can simply contact GOtv Customer care in their region.

Support team will help you to retrieve these numbers, you are advised to write them down to avoid forgetting them again.

It’s also worth noting that it’s not possible to change IUC Number or Smartcard Number, it’s a unique Number assigned to your account.

Hope you find this post helpful.


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